Terms Of Service

General

Mantling Monkey reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of our website following any changes constitutes acceptance of the updated Terms.

You must be at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.

Products & Pricing

We make every effort to accurately display our products, descriptions, pricing, and images.

However, we cannot guarantee that:

  • Product colors will appear exactly the same on every device.
  • Product images are perfectly representative of the final product.
  • Product descriptions are free from typographical errors.

We reserve the right to:

  • Correct pricing or description errors.
  • Modify product offerings.
  • Limit product quantities.
  • Discontinue products without notice.

Prices are subject to change without prior notice.

Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the payment method provided.
  • Your order may be cancelled if fraudulent or suspicious activity is detected.

Receiving an order confirmation email does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product availability
  • Pricing errors
  • Payment issues
  • Suspected fraud
  • Violation of these Terms

If your order is cancelled after payment has been received, a full refund will be issued.

Payment

All payments are securely processed through trusted third-party payment providers supported by Shopify.

Mantling Monkey does not store or have access to your complete payment information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping

Shipping times shown on our website are estimates only.

While we strive to deliver orders within the estimated timeframe, delays caused by shipping carriers, customs, weather, or other circumstances outside our control may occur.

For complete shipping information, please refer to our Shipping Policy.

Returns & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Cancellation Policy.

By placing an order, you acknowledge that you have read and agreed to that policy.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product images
  • Graphics
  • Videos
  • Product descriptions
  • Website design
  • Text

is the property of Mantling Monkey or its content providers and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Upload malicious software or code.
  • Use automated tools to scrape or copy website content without permission.

Limitation of Liability

To the fullest extent permitted by law, Mantling Monkey shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website.
  • Purchase or use of our products.
  • Shipping delays.
  • Website interruptions.
  • Technical issues.
  • Third-party services.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Product Use

Customers are responsible for using all products safely and for their intended purpose.

Mantling Monkey is not responsible for injuries, damages, or losses resulting from improper use, misuse, modification, or failure to follow any provided instructions or applicable safety practices.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, products, or services offered by these external websites.

Accessing third-party websites is at your own risk.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of British Columbia, Canada, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved in the courts of British Columbia, unless otherwise required by applicable law.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.